Category: Measurement & Analysis

Customer Experience Transformation Requires Measurement, Transparency & Action

Raven Intel was invited to SAPPHIRE as analysts to understand what makes them tick. We talked t..

Raven Intel Service Delivery Index (November) – Podcast

[caption id="attachment_3659" align="alignright" width="111"] Michele Davies, PhD VP ..

November News: Announcing the Raven Index

November, 2018:  Raven News Thank you for being a part of..

Service Delivery Stats We’re Measuring

Raven Intel is asking the hard questions so Enterprise software customers can find the perfect ..

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