HR Software: SAP SuccessFactors
Consulting Partner: iXerv
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size: 0 – 1,000 Employees / Industry: Entertainment / Recreation
Regions in Scope: Europe, Middle East & Africa
Level of Difficulty: 7
Reviewer Role: Project Leader
Consultant Recognized: Yasmin Pretorius
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 4 / 5
Implementation Process 4 / 5
Responsiveness 5 / 5
Quality of Consultants 5 / 5
Flexibility / Adaptability 5 / 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team