ERP Area: Database Migration
Software: DataPay
Products Implemented: Recruiting / Onboarding, Payroll, Financials
Company Size: 1 – 5k Employees / Industry: Transportation / Distribution
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Payroll Manager
Consultant Recognized: Terrence Perumal
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
One of the biggest lessons learned from this project was to trust the partner’s process and expertise. They have extensive knowledge and experience working with end-of-life systems as well as implementing and integrating new systems, which proved very valuable throughout the project.
Their understanding of system limitations, transition requirements, and best-practice processes helped ensure smoother outcomes and problem resolution. Maintaining open communication and following the recommended process made the project significantly more manageable and successful overall.