ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Ready
Products Implemented: Payroll
Company Size: 0 – 1,000 Employees / Industry: Research / Science
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Lois Rice
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lois has stepped in for a previous vendor consultant and the immediate impact was substantial. she asks the proper questions and is more detailed oriented specialist we have worked with any IT projects