ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: Benefits
Company Size: / Industry:
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Dawna Wyant
Project(s) in Scope: Benefit Open Enrollment
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Having a knowledgeable consultant like Dawna Wyant can make or break the project. We were lucky to have her, she fixed some errors the Dayforce team made the prior year.