Managed Services Type: Managed Application Support
Software: UKG (Ultimate Kronos Group)
Company Size: 1 – 5k Employees Industry: Other
Reviewer Role: Decision Maker
Consulting Partner: HyBridge Solutions
Overall Partner Satisfaction: 10
Did your organization receive the business value from this project that you expected? Yes. We got the full value expected.
What impacts have you had to your business by utilizing these managed services? Access to certified experts,Peace of mind
Have you realized cost savings as a result of these managed services? Less than $100,000
Likelihood to Continue Services:
How likely will you be to continue services with this partner a year from now? Highly likely
How likely will you be to purchase more software from your vendor? Software Vendor Rating: 8
Consultant Recognized: Anthony Hart
Lessons Learned: I would Highly recommend it.
Systems Expertise: 5
Implementation Process: 5
Responsiveness: 5
Quality of Consultants: 5
Flexibility / Adaptability: 5
Has your support team changed in the past year? No change
How did you find your partner? Recommendation from other Customer
What were the most important criteria for choosing your project partner? Recommendation from software vendor, Experience,Price,
What strengths do you feel your partner brings to your organization? Good Consultants who cared