ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Dimensions (formerly Kronos Workforce Dimensions)
Products Implemented: Time Management
Company Size: 20 – 50k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Christine Schrank
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Hybridge Solutions has gone above and beyond our expectations. They are super knowledgeable and always has recommended solutions for us during our project. They tailor their workflow to suit our special needs and are very friendly and always work with a smile. Christine Schrank is our Advanced Scheduling lead from Hybridge and she is always on top of her game. No matter what issue or pain point we bring to her she always has recommended solutions for us and builds it in our UAT environment so we can visually see it. She is always thinking ahead so that we do not fall behind schedule and we can have a smooth implementation.