ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core),Benefits
Company Size: 1 – 5k Employees / Industry: Computers (Hardware, Desktop Software)
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized:
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 3 out of 5
Implementation Process 4 out of 5
Responsiveness 3 out of 5
Quality of Consultants 2 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Coligos has some really impressive consultants that have been nothing short of amazing on projects. Going back, I wish we would have pushed back harder to work with a consultant we had worked with in the past. The one we were assigned caused us hours of rework and auditing due to inaccurate and incomplete task completion.