ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Benefits, Payroll,
Company Size: 1 – 5k Employees / Industry: Biotechnology
Regions in Scope: North America,Europe, Middle East & Africa
Reviewer Role: Decision Maker
Consultant Recognized:
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our environment is rapidly changing and as such, so are our policies and expectations. CoreHCM takes it all in stride and is providing ongoing support in the most meaningful way. The wealth of experience shared amongst each of their talent combined with their “no-fluff” approach to consulting has truly empowered our team to find creative solutions for items previously placed in the dreaded parking lot, unlocking our system and getting us out of our own way! Highly recommend!