ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: No plans at this time
Company Size: 0 – 1,000 Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Ben Willis and Cara Roberts
Project(s) in Scope: File feed integration
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We’ve worked with HRchitect over the last couple of years on file feeds and have had excellent experiences. They are very easy to work with and extremely customer focused. They are willing to communicate with us in the format that is best for us and are great with statuses and follow up. This particular project was not time critical and we were pleased with the turn around time. We plan to use them for future file feed projects.