ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: HCM (HR Core),Payroll
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Thomas Rafferty
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise Rating: 4 out of 5
Implementation Process Rating: 4 out of 5
Responsiveness Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change