ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 0 – 1,000 Employees / Industry: Marketing / Market Research / Public Relations
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Deidra Ochoa
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
When it comes to UKG, there are always surprises, so plan for extra time. We would not have been able to accomplish the set up of our modules without the help from Sability! The system is too complex for first timers and glitches happen often.