Scope of Services Reviewed: Consulting and ongoing support services
Software Vendor partner: UKG (Ultimate Kronos Group)
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Likelihood of doing business with this firm again: Highly likely
Systems Expertise: 5
Process: 5
Responsiveness: 5
Quality of Service: 5
Flexibility / Adaptability: 5
Lessons Learned:
Overall experience was extremely positive. They were able to respond to us on short notice, but they may be because we are a current customer. Our lesson learned is to plan earlier to make sure things have more time to be worked with on our end.