ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: UKG Pro WFM
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Carissa Burlakos, Anna McGee, Michael Brown, Ken Keyes, Megan Schramm, Amy Hildrew, Mary Carey, Mason Rickelman, Monica Geiger
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise Rating: 5 out of 5
Implementation Process Rating: 5 out of 5
Responsiveness Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Bring as much current state process and documentation forward as possible to help with establishing a clear understanding of where your organization is starting from. Argano is really a great partner and combining that understanding with their expertise is key to the overall success.