ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: Payroll
Company Size: 0 – 1,000 Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Thomasina Wrenn
Project(s) in Scope: Training
Systems Expertise Rating: 5 out of 5
Implementation Process Rating: 5 out of 5
Responsiveness Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Getting access set up took a little longer than expected, but that is because of UKG and my access was not accurate at first.