ERP Area: HR/Human Capital Management
Software: Enforce/HR Path
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size: 1 – 5k Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Alex Chapman, Sage, Summer, Jo-Anne
Project(s) in Scope: Optimization / Ongoing support services,We also have VIP and MAS
Systems Expertise Rating: 4 out of 5
Implementation Process Rating: 3 out of 5
Responsiveness Rating: 5 out of 5
Quality of Consultants Rating: 4 out of 5
Flexibility / Adaptability Rating: 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We have ongoing VIP and MAS support with Enforce, now HR Path. Regarding improvement, we need clear expectations and more diligence checking their work before turning over to Select Water (during the Optimization project).