ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Benefits, Payroll
Company Size: 0 – 1,000 Employees / Industry: Engineering / Architecture
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Deidra Ochoa
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The responsiveness and quick solutions we received from our partner were incredible. I felt like we were in good hands the whole time and the team was able to quickly adapt to any challenges we sent their way. This was such an excellent implementation experience. We are in the home stretch and I feel that our end result is exactly what we were hoping to achieve.