HR Software:  Oracle HCM
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size:  10 – 20k Employees  /  Industry:  Aerospace / Aviation / Automotive
Regions in Scope:  North America
Level of Complexity:  8
Reviewer Role:  Project Leader

Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  4 out of 5
Implementation Process  3 out of 5
Responsiveness  2 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 3 out of 5

SPEED & COST
Speed vs. Expectations:  1.75x the time we expected
Cost vs. Expectations: 1.5x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I would have more work done onsite to ensure knowledge transfer and resource availability.

Originating Consulting Firm: Collaborative Solutions
HR Software:  Workday
Products Implemented:  HCM (HR Core)
Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Level of Complexity:  5
Reviewer Role:  Project Team Member

Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
With any project, regardless of partner expertise, you need to do some of your own research to ensure you are asking the right questions and making the right requests.

HR Software:  Oracle HCM
Products Implemented:  HCM (HR Core),Payroll,Financials
Company Size:  50 – 100k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Level of Complexity:  8
Reviewer Role:  Project Team Member

Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  4 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Project was budgeted correctly and completed on time. We had a few hiccups along the way but were resolved ASAP. The partner took time to acquaint with all project members, provided hands on training in a sandbox environment, organized multiple training sessions to provide education on enhancements, new features, performance etc.

Originating Consulting Firm: Collaborative Solutions
HR Software:  Workday
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll
Company Size:  1 – 5k Employees  /  Industry:  Real Estate
Regions in Scope:  North America
Level of Complexity:  7
Reviewer Role:  Project Team Member

Consultant Recognized:  Kaylen Miller
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  3 out of 5
Implementation Process  3 out of 5
Responsiveness  4 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Lessons learned for us: 1. take the time to clean up your data beforehand. Attempting to do so during implementation create a mess. 2. Moving to a system the requirements from your HR staff may be different than before. If you have a non-technical staff, you will need to think about investing in that. 3. Send the people to training who are going to be configuring your system not those who will be processing events.

Originating Consulting Firm: Collaborative Solutions
HR Software:  Workday
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Project Status:  My company has completed our project!

Consulting Partner:  Collaborative Solutions
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Keep initial deployment simple and straight-forward. Live within the capabilities of the software and look for future phases to add complexity. Do not focus too much on custom reporting in early phases. Configure and deploy as quickly as possible and then evaluate need for change.

HR Software:  Oracle HCM
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  10 – 20k Employees  /  Industry:  Aerospace / Aviation / Automotive
Regions in Scope:  North America
Reviewer Role:  Project Leader

Project Status:  My company has completed our project!

Consulting Partner:  KBACE/Cognizant
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  3
Implementation Process  2
Responsiveness  2
Quality of Consultants 2
Flexibility / Adaptability 2

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Top lesson learned – Functional consultants should be on-site for knowledge transfer and to ensure they were focused on our project and not others.

Originating Consulting Firm: Collaborative Solutions
HR Software:  Workday
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll
Company Size:  20 – 50k Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Project Status:  My company has completed our project!

Consulting Partner:  Collaborative Solutions
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  4/5
Implementation Process  3/5
Responsiveness  4/5
Quality of Consultants 4/5
Flexibility / Adaptability 4/5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It is the people, a sum collection of pieces not the brand or a single entity that is behind any success.