ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Employee Surveys / Sentiment
Company Size:  20 – 50k Employees  /  Industry:  Aerospace / Aviation / Automotive
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Decision Maker

Consultant Recognized:  Kristina Emporer
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Choose the partner that fits your organizational style, the size of the implementation team and overall culture. Bigger isn’t always better.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Decision Maker

Consultant Recognized:  Wilson Naranjo
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I think a strong project manager on both the client and consulting side is key for a project like we did. So many little details to figure out and follow up on.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Recruiting / Onboarding
Company Size:  1 – 5k Employees  /  Industry:  Other
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Scott Walker
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We have built a strategic relationship with Veritas Prime who are now our recognised part for support and also implementation of new projects.

The excellent quality and consistency of management and consultants has been a real driver in fostering a collaborative and successful relationship.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,AMS (Application Management Services)
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  James McLelland – PM; Monica Naranjo – EC Lead; Sriram Vobbilisetty – Integrations Lead (but, everyone on the project was superb)
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I have been a module lead (Compensation) at my last employer, where we did 2 separate, similar HCM implementations with 3rd party implementation partners. This project with Veritas Prime was far and away the best experience!

They were consummate professionals, extremely experienced, communicated the project status regularly, raised the flag immediately if there was any concern, and ‘drove the bus’ for the project. We had an unheard timeline to accomplish the successful implementation of 7 modules for North America (~ 5,000 employees), plus multiple integrations (2 of them payroll) of less than 20 weeks! One of the modules was completed a month early.

We have another phase to implement in Europe, and we are confident our continued partnership with Veritas Prime will deliver another successful project!

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  5 – 10k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
More detailed SOW would have been helpful to clarify in scope items and save some time on discussion, though we did come to a satisfactory agreement.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Utilities
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Jerry Vocaire
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
it was a great laid out plan and work according to plan. No surprises or disappointments on my end. I would advise the employer to ensure they have adequate staff dedicated to the project internally to meet the demands & timeline of the project

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment
Company Size:  1 – 5k Employees  /  Industry:
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Heather Lynn McClelland
Project(s) in Scope:  Upgrade Career site

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great experience

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Integration of other products to process
Company Size:  100k+ Employees  /  Industry:  Retail
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Project Leader

Consultant Recognized: 
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Time to deliver was longer was due to business decision – no delays from partner

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Employee Surveys / Sentiment
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America,Europe, Middle East & Africa
Reviewer Role:  Decision Maker

Consultant Recognized:  Tiffany Frye, Alicia DeCoste, Frank Huber
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veritas was able to quickly help us with a short timeline on a PMGM optimization. They were flexible with our timeline as we were working through a leadership transition internally. The team was extremely knowledgeable and were able to offer suggestions on how to best use the tool based on our requirements. Highly recommend their team and looking forward to many future projects with Veritas in the future.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Payroll, Workforce Software
Company Size:  1 – 5k Employees  /  Industry:  Aerospace / Aviation / Automotive
Regions in Scope:  North America
Reviewer Role:  Multiple – Project Manager, System Admin, SME on multiple modules

Consultant Recognized:  Giovanna Lopez, Jill Roberts
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services, Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We really tried to stick to the recommended configuration strategy by the implementation partner, which helped ensure a speedy and cost effective implementation. We limited customization as much as possible. The most challenging part was using the NS2 environment and the roadblocks we encountered and time to resolution. Additionally, data migration was complex and required a lot of attention to detail, but I feel we made fairly good decisions on what to bring over for historical record purposes.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jessie Pappis, Mike Pappis, Kierstyn Dodson, Jeremy Nelson, Luke Pappis, Wilson Naranjo
Project(s) in Scope:  Optimization / Ongoing support services,Training,SAP SuccessFactors LMS, Compensation & Performance modules

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Take the time to thoroughly test. Trust your implementation partner (especially if Veritas Prime).

ERP Area: HR/Human Capital Management
Software:Workforce Software
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment
Company Size:  0 – 1,000 Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  April Vaden
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits
Company Size:  1 – 5k Employees  /  Industry:  Accounting
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Project Leader

Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veritas Prime worked well with us to let us know what was possible and then implemented a fully worked through proposal and solution.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  10 – 20k Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Chase Jackson
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Work to free up your internal project leader of other responsibilities. I under estimated our time commitment.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core)
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Kierstyn Dodson
Project(s) in Scope:  Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veritas Prime is not only knowledgeable on the software, they are responsive and strategic. They reflect passion in their work and focus on what the client wants with respect to future enhancements and plans.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,AMS (Application Management Services)
Company Size:  10 – 20k Employees  /  Industry:  Aerospace / Aviation / Automotive
Regions in Scope:  North America,Europe, Middle East & Africa,Latin America
Reviewer Role:  Decision Maker

Consultant Recognized:  Greg Bonser, Karla Armijo
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veritas Prime has always felt like a true partner and not just a “ticket” shop. We value their input and guidance on best practices and solutions and they are always happy and willing to share that with us.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  100k+ Employees  /  Industry:  Utilities
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Ileanna Knowles Jake Zielinski
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
They were very supportive and helpful. They did a great job and were a great partner!

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Kayla Toelle
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veritas Prime is great to work with. They not only listened to our needs/asks, but also ensured they are aligned with best practices. As with any partner, I would clearly document business requirements and scope of the project and be open to explore alternative solutions to meet needs.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,Employee Surveys / Sentiment,AMS (Application Management Services),PPS (Post Production Support)
Company Size:  10 – 20k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Decision Maker

Consultant Recognized:  Wilson Naranjo
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We have been partnering with Veritas Prime since late 2018 and they have provided significant value to the user experience and functionality we are using and how we are using it.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Employee Surveys / Sentiment,Employee Case Management,PPS (Post Production Support)
Company Size:  50 – 100k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role:  Decision Maker

Consultant Recognized:  Stephen Simpson
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Veritas Prime has been an absolutely outstanding support partner and project support partner for our SuccessFactors implementation. They bring deep expertise to the table which frees up my team to work on extending value. They also do a great job of teaching my team (as we have asked) which has helped grow our skills. They are great to work with – my team has come to trust and rely on Veritas Prime. They are also a great value for our investment because they bring the skills to get the job done right the first time.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  1 – 5k Employees  /  Industry:  Government / Military
Regions in Scope:  Latin America,North America
Level of Complexity:  9
Reviewer Role:  Project Leader

Consultant Recognized:  Luke Pappis
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are a complex organization with multiple stakeholders. Veritas team was always open to listen to our needs, explore solutions and find the right way to help us achieve what we needed in a timely and effective manner. They always have a great attitude and provide ideas on how to keep improving the system.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,LMS
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  North America
Level of Complexity:  8
Reviewer Role:  Project Leader

Consultant Recognized:  Abe Jimenez
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ensure the partner you chose understands how your organization functions prior to any configuration.

HR Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  20 – 50k Employees  /  Industry:  Business / Professional Services
Regions in Scope:  North America
Level of Complexity:  6
Reviewer Role:  Decision Maker

Consultant Recognized:  Michael Pappis
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Experience with the implementation partner has been excellent. I can’t think of any recommendations I’d make.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll, Analytics and Reporting
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  North America
Level of Complexity:  9
Reviewer Role:  Project Leader

Consultant Recognized:  Raj Sharmacharya
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Partner helped us to mold our processes to system design and maintain an adopt over adapt mentality. This helped us to implement a system that is now easier to maintain and cheaper to support.

HR Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  1 – 5k Employees  /  Industry:  Utilities
Regions in Scope:  North America
Level of Complexity:  7
Reviewer Role:  Project Team Member

Consultant Recognized:  Leon Lee
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: 2x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
GO OVER EXCEPTIONS