ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  0 – 249 Employees  /  Industry:  Other
Regions in Scope:  Continental Europe
Reviewer Role:  Project Team Member

Consultant Recognized:  Joachim Schindler

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
My consultant is extremely knowledgeable and helpful in a variety of ways. He pointed out and helped us with things we could improve. ACE is flexible and quick to respond.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  500 – 999 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Joachim Schindler

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The implementation was as discussed. During the implementation, existing reports were optimized in parallel based on well-thought-out advice from the executing consultants. The consultants were able to solve problems quickly and easily. The atmosphere in the project team was excellent. Everyone was involved.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Joachim Schindler

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  3 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.75x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are very satisfied with the support from ACE, but unfortunately the resources of ACE are limited. Both the advisory service and the technical support met our expectations.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  500 – 999 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Joachim Schindler

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We had a very well coordinated project planning phase with ACE. Their project implementation technical support was very good. ACE is a trustworthy and reliable cooperation.