ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Not for Profit
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Frank James

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Frank James and Tiffany White worked on our project and were exceptional in their knowledge of the system, ability to troubleshoot, and their quick communication!

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Not for Profit
Regions in Scope:  North America
Reviewer Role:  Release Manager / System Admin

Consultant Recognized:  Frank James

Systems Expertise  5 (out of 5)
Implementation Process  3 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Any minor issues that came up were largely the result of our internal decision to implement this project in 2 phases, over the course of about 2 years +. This was a business decision and had nothing to do with our Unit4 partner (Agilyx)

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Document migration project into ERP (Business World)
Company Size:  1000 – 4999 Employees  /  Industry:  Not for Profit
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Team Member

Consultant Recognized:  Patrick Murray

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
I’m not sure / I was not involved

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Working with a Unit4 partner who had experience of delivering this type of project meant minimal time was wasted working on a suitable solution to migrate our documents into Agresso. This allowed the main focus of the project to be around the quality of the documents being migrated.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  250 – 499 Employees  /  Industry:  Public Services
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Miles Corijn

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The Consultant really knew how to help us understand and complete the project.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials,Grievance Masterfile
Company Size:  0 – 249 Employees  /  Industry:  Public Services
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Drew Miller

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  3x time expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I am not sure about the cost question as per I don’t see that end.
Everything went very smooth and if I had any issues, Drew was right on fixing it!

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Not for Profit
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Brett Cornforth

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
A pretty positive experience. No major issues and any minor issues were identified pretty quickly and resolved with minor workarounds.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERPx
Company Size:  1000 – 4999 Employees  /  Industry:  Not for Profit
Regions in Scope:  North America,Latin America,Middle East / Africa,Asia / Pacific (APAC)
Reviewer Role:  Project Leader

Consultant Recognized:  Miles Corijn

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Miles has been a tremendous and valued resource for our project. He was a much stronger partner than the internal U4 team.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERPx
Company Size:  1000 – 4999 Employees  /  Industry:  Not for Profit
Regions in Scope:  North America,Latin America,Middle East / Africa
Reviewer Role:  Project Manager

Consultant Recognized:  Miles Corjin

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The Implementation Consultant (Miles Corjin) was on point. He made himself available and he is well verse in Unit4 system. There are some system limitations that was not expected. Overall – Unit4 tried to work with us and are responsive to our needs.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  250 – 499 Employees  /  Industry:  Public Services
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Miles Corjin

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It was Quick and easy to roll over Planner

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Professional Services
Regions in Scope:  Asia / Pacific (APAC)
Reviewer Role:  Sublect matter expert

Consultant Recognized:  Alessio Camera

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project team were all very knowledgeable and with covid and various other challenges on all sides the team were very accommodating.
The solution was well designed and the team were readily available to address any issues that were revealed through UAT.