ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Other
Regions in Scope:  Asia / Pacific (APAC)
Reviewer Role:  Project Leader

Consultant Recognized:  Allan Burrows

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Arribatec supported us through the entire process, and were reliable and professional throughout.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Professional Services
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized:  Mike Dardis, Paul Allchurch and Steve Kettle

Systems Expertise  5 (out of 5)
Implementation Process  3 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Currently going to plan and as expected. Very pleased with the input from Arribatec.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  5000+ Employees  /  Industry:  Professional Services
Regions in Scope:  Nordics,Continental Europe,North America,United Kingdom Ireland,Latin America,Middle East / Africa,Asia / Pacific (APAC)
Reviewer Role:  Project Leader

Consultant Recognized:  Dave Shaw; Gary Clydesdale

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Arribatec have helped us with quite a few projects for the past few years. From system upgrade, new module implementation, existing module/implementation enhancement, they have done a great job to lead and assist us on our ERP system evolvement journey.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP,Unit4 Financials
Company Size:  250 – 499 Employees  /  Industry:  Other
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Team Member

Consultant Recognized:  Kathryn McDonnell & Steve Kettle

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Arribatec are the perfect partner. Extensive knowledge, flexibility and a strong can do attitude constitute a great mix for a company like Hammerson.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Higher Education
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized:  Michael Quinn and David West-Lewis

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
David West-Lewis and Michael Quinn have been exceptional as part of the internal project that I have been working on with them to migrate our RCP on premise module to the main UBW set up in the Cloud. The expertise that they have on the RCP module is just incredible and has been invaluable to me and my team and is the reason that this project has been so successful to date.
We have experienced some problems along the way due to the initial implementation which they were not part of. They have been helpful above and beyond what I expected, and it has meant that we have an RCP module functioning to its fullest potential.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Other
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Decision Maker

Consultant Recognized:  Kathryn McDonnell

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
All good

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  250 – 499 Employees  /  Industry:  Not for Profit
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Team Member

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 3x cost budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Arribatec have been vital in assisting us with our issues during implementation and continue to provide excellent support with our ongoing requests. We have found them to be very responsive and helpful and would have no hesitation recommending them to others who are taking the ERP journey in the same way.
We have found Unit4 themselves to be less responsive and difficult to obtain information from at times.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Higher Education
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Team Member

Consultant Recognized:  Allan Burrows, integra

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 2x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It has been a successful partnering journey so far. I would say it is important to always measure the forecasted and actual timescale on a project plan to help keep on track (with all known stages included) and allow the plan to evolve, reviewing regularly. My advice would be to allow time within an implementation to breathe and reflect. From our experience, there are many internal and external factors to consider and these need to be carefully managed to make the most efficient use of resources in a timely fashion. Be aware, deviations will happen and it is important these need to be considered and managed carefully to avoid scope creep.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP,Unit4 FP&A,HCM, TM
Company Size:  250 – 499 Employees  /  Industry:  Other
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Integra

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
I’m not sure

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Having Integra support us on our ERP migration was invaluable, their expertise and subject matter knowledge ensured no stone was left unturned.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  ERP
Company Size:  500 – 999 Employees  /  Industry:  Professional Services
Regions in Scope:  Asia / Pacific (APAC)
Reviewer Role:  Project Team Member

Consultant Recognized:  Paul Allchurch

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Project is an to develop a set of data scripts, Arribatec’s detailed knowledge of the database tables enables them to take on this project.