ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  AMS (Application Management Services)
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Sara Richey
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Trust Axsium Group’s expertise — they have a deep bench of experienced specialists who can optimize the application to your requirements without leaving you with a system that is cumbersome to manage and maintain through future development and upgrades.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  Payroll
Company Size:  5 – 10k Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jennifer Knight
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Had to rescope due to complex integrations. Can’t say this was directly the fault of Axsium- we share responsibility.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,Payroll,Financials
Company Size:  5 – 10k Employees  /  Industry:  Business Services (Hotels, Lodging Places)
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jamie McManus
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Axsium is an amazing partner for us – their consultants are very knowledgable – always respond in a timely manner – very courteous, etc. The folllow through – always willing to explain anything we don’t understand or offer a better way of executing. I would highly recommend them to anyone who uses UKG Pro Workforce Management.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  Time Tracking
Company Size:  1 – 5k Employees  /  Industry:  Transportation / Distribution
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jamie McManus
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jamie was a great partner in this project.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  Scheduling and Time Keeping
Company Size:  1 – 5k Employees  /  Industry:  Transportation / Distribution
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jamie McManus
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  3 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Providing all requirements is always key. Having collaborative discussions to review options to minimize complex configuration while optimizing the user experience and getting to goal was critical in our partnership.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  PPS (Post Production Support),Scheduling
Company Size:  0 – 1,000 Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Michael Moore
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Michale created Attestation for California and New York. We provided clear project requirements including employee groups to include. Michael created a solution that met our requirements.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  UKG Workforce Dimensions
Company Size:  0 – 1,000 Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jackie Crowley
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jackie and provides ongoing support for our system administration. She is quick to think about other downstream impacts that may be affected by proposed changes / system modifications. Additionally, she is quick to open a ticket with UKG if required to solve an issue. The ongoing support agreement has been beneficial for us at this time and allowed us to not hire a system administrator.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment,Employee Case Management,Financials,AMS (Application Management Services),PPS (Post Production Support)
Company Size:  50 – 100k Employees  /  Industry:  Retail
Regions in Scope:  Europe, Middle East & Africa,South Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Neil Maltby
Project(s) in Scope:  Building Labour Model and Labour Standards

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Before we move forward with another workforce management study, it’s important that we first strengthen our internal foundation and streamline existing processes.

Having the consultant involved would be highly valuable—they bring deep expertise that can support the broader group and help shape the direction more effectively.

During the last engagement, the knowledge transfer from Axium to our internal teams played a key role, and continuing that kind of collaboration would be beneficial as we move ahead.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  WFM
Company Size:  1 – 5k Employees  /  Industry:  Wholesale
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Jamie McManus
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Axsium was wonderful to work with. They pivoted with us as business requirements changed. Our overall project was a success and I hope to work with them again in the future!

ERP Area: HR/Human Capital Management
Software:  UKG (Ultimate Kronos Group)
Products Implemented:  WFM
Company Size:  20 – 50k Employees  /  Industry:  Retail
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Decision Maker

Consultant Recognized:  Billy Cartwright
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  4 out of 5
Implementation Process  5 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Sort out your internal processes for a smooth project! Make it as simple as possible, if you can.