Axsium provides Implementation and Advisory Services for every challenge facing UKG customers: 

  • • Implementation and Migration Management
  • • Testing Design and QA
  • • Training and Change Management Support
  • • Report Development and Interface Design
  • • High-Impact System Healthchecks
  • • Post-Implementation and Year-Round Support
  • • Managed Payroll and WFM Services
  • • Labor Model Development and Integration

Global Workforce Management Consultants

Axsium helps you maximize the ROI of your hourly workers, the processes they follow, and your WFM solutions. We provide end-to-end advisory and implementation services for Workforce Management professionals.

Strategy

WFM Strategy is about maximizing the impact of labor at your organization. Axsium is here to help you build your perfect strategy, win the hearts and minds of stakeholders, and deliver on your objectives with advice from our team of trusted workforce management experts.

Productivity 

Maximize the productivity of your workforce by measuring, managing, and optimizing the processes your employees follow. Then, understand and quantify the link between a productive workforce and customer satisfaction, revenue, and the bottom line.

Technology 

Whether you’re selecting and implementing a new provider, upgrading your existing solution, or migrating to the cloud, your WFM system is critical to your organization. Axsium will help you optimize your solution and maximize its impact on your business.

Employee Mobility  

Drive operational excellence, increase productivity, reduce turnover, and improve customer service by engaging with your employees the way they expect – with a mobile strategy that gives workers access to schedules, shift swaps, communications, task management, and training – at any time, from any device.

Managed Services  

Save time and budget by outsourcing some or all of your day-to-day WFM activities to Axsium, a trusted name with more than 15 years of providing cost-effective WFM expertise.

Enablement

Axsium helps you build an enablement program that maximizes ROI and ensures the adoption of your next go-live by better understanding your stakeholders, learning how to speak their language, and delivering high-impact training that prepares them for success.

  • UKG Awards / Designation:UKG Certified Partner
  • UKG Partner Since (Year):2004
  • # of UKG Projects Completed:300+
  • # of Certified UKG Consultants:50+
  • Countries Covered:NOAM, Western Europe, Rest of Europe, APJ
  • Industry Verticals Served: Financial & Professional Services (Banking/Insurance), Consumer Industries (Agribusiness / Consumer Products / Fashion/ Life Sciences / Retail), Government, Healthcare, Hospitality, Manufacturing, Non-profit, Services Industries (Airlines / Communications / Engineering / Sports / Sports / Entertainment / Travel), Public Services

    49 Reviews for Axsium Group

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    2939 Reviews

    UKG Workforce Management Project by Axsium Group

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Ready (Formerly Kronos Workforce Ready)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
    Company Size:  0 – 1,000 Employees  /  Industry:  Manufacturing
    Regions in Scope:  Asia Pacific & Japan
    Reviewer Role:  Project Leader

    Consultant Recognized:  Paulo Root and Kate Fraser
    Project(s) in Scope:  Initial deployment (Phase 1),Training

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    In working with Axsium as our system integrator and implementing UKG Ready TLM, we learned how critical it is to involve the right experts early on. Bringing Axsium into the decision-making, scoping, and discovery phases allowed us to catch potential issues and plan comprehensively before diving into the build. This early involvement set us up for a smoother journey, addressing key project details upfront.

    One key lesson was about budgeting. Coordinating with Axsium at key points kept our resource use efficient, helping us manage costs and stay on top of the project budget. Their expertise in navigating the project lifecycle allowed us to avoid unnecessary expenses that can quickly emerge in complex integrations.

    Axsium’s role in change management was invaluable. Their deep understanding of UKG Ready TLM helped us tremendously during training sessions, equipping our team with practical insights and making the transition smoother. Engaging Axsium at these stages wasn’t just helpful; it was essential for a timely, cost-effective, and well-executed project. Looking back, the partnership with Axsium streamlined our experience with UKG Ready TLM, making a challenging project much more manageable.

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    Infor Application Management Services (AMS) by Axsium Group

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  Infor
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Financials,AMS (Application Management Services)
    Company Size:  5 – 10k Employees  /  Industry:  Food Service
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Project Leader

    Consultant Recognized:  Paul Munson
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Infor Workforce Management is highly compatible via file transfer, but nothing’s live. Axsium helped scope best possible exports including diffing for reporting system.

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    Infor Application Management Services (AMS) by Axsium Group

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  Infor
    Products Implemented:  HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll, Employee Surveys / Sentiment, Financials, AMS (Application Management Services)
    Company Size:  5 – 10k Employees  /  Industry:  Food Service
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Project Leader

    Consultant Recognized:  Paul Munson
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Not the first project we did with Axsium, the partnership works really well. You can even rely on them within an AMS contract to apply changes to the system and dedicate very senior resources.

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    Infor Application Management Services (AMS) by Axsium Group

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  Infor
    Products Implemented:  HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Payroll, Employee Surveys / Sentiment, Financials, AMS (Application Management Services)
    Company Size:  5 – 10k Employees  /  Industry:  Food Service
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Project Leader

    Consultant Recognized: 
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Axsium does a great job and thinks about your problem first, and the software second. A good partner to work with.

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    UKG Workforce Management Project by Axsium

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Payroll
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Taneh Hadi
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We chose to implement Timekeeping to our retail stores ourselves since we were already using it in our store support center. This was mistake, we should have used our partner for the entire retail store implementation rather than just the forecasting/scheduling rollout.

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    UKG Pro Time Implementation Project by Axsium Group

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Pro Time (formerly UltiPro Time)
    Products Implemented:  HCM (HR Core),Payroll,Onboarding separate from recruiting
    Company Size:  1 – 5k Employees  /  Industry:  Non-Profit
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Axsium Team
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  3 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  Less than the time we expected!
    Cost vs. Expectations: 1.75x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner under-quoted the project and we had multiple change orders

    Was the implementation team who actually performed the work the same team that was proposed?
    Team changed a lot

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Administrator training needs to be provided along with the customization

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    UKG Dimensions Project

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Company Size:  5 – 10k Employees  /  Industry:  Aerospace / Aviation / Automotive
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Project Leader

    Consultant Recognized:  Paul Munson
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

    Systems Expertise  4 out of 5
    Implementation Process  3 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Validate functional and non functional requirements closely

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    UKG Dimensions Payroll Project

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Payroll
    Company Size:  1 – 5k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Jackie Crowley
    Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Understand the roles and responsibilities of each team member, outside of the PM.

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    UKG Dimensions Time Tracking Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Time Tracking
    Company Size:  20 – 50k Employees  /  Industry:  Other
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Axsium is an outstanding partner for Kronos Dimensions support!

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    UKG Recruiting Implementation

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions),UKG Ready (Formerly Kronos Workforce Ready)
    Products Implemented:  Recruiting / Onboarding
    Company Size:  20 – 50k Employees  /  Industry:
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Billy Cartwright
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Strong and clear specification
    Train and test in an assisted workshop

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    UKG Dimensions Scheduling Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Advanced Scheduling
    Company Size:  5 – 10k Employees  /  Industry:  Transportation / Distribution
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Jackie Crowley
    Project(s) in Scope:  Advanced scheduling

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

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    Opus + Studia Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  Axsium Opus + Studia
    Products Implemented:  Time & Labor Management
    Company Size:  50 – 100k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Imdad Siddiqui
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  3 out of 5
    Implementation Process  4 out of 5
    Responsiveness  3 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Scheduled site visits need to be planned in advance; vendor capacity can be stretched.

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    UKG Ready Recruiting, Payroll, TLM, & Scheduler Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Ready (Formerly Kronos Workforce Ready)
    Products Implemented:  Recruiting / Onboarding,Payroll,TLM, Scheduler
    Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  Asia Pacific & Japan
    Reviewer Role:  Project Leader

    Consultant Recognized:  Paulo Root
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services,Training

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Team changed a lot

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Takes a while to get an understanding on how UKG consultants and support work. A lot of it is not customized, and a lot of time and dedication is required from the internal resources to understand how the system works and what needs to happen to make it work for the operational needs. If it wasn’t for Axsium, we would still be in the initial stages of the project.

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     UKG Dimensions  Time and Scheduling Implementation

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Time and Scheduling
    Company Size:  1 – 5k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Jackie Crowley
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Team changed a lot

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    It is important to have all of your requirements documented at the beginning of the project.

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    UKG Dimensions Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  n/a
    Company Size:    /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Jackie Crowley
    Project(s) in Scope:  Initial deployment (Phase 1),Training

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Team changed a lot

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We enjoyed our relationship with the Axsium team especially Jackie! She was so receptive to our feedback and delivered what we expected.

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    UKG Dimensions HR Core, & Payroll Implementation

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  HCM (HR Core),Payroll
    Company Size:  0 – 1,000 Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Jackie Crowley
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 3 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Team changed a lot

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Leave more time for piloting & researching the business needs. Unfortunately, we rushed through discovery/piloting to implement. If we were given more time to launch some of the issues at implementation would have been discovered via store pilots.

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    UKG Dimensions Talent Management, Recruiting, Benefits, & Payroll Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  0 – 1,000 Employees  /  Industry:  Food Service
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Jackie Crowley and Jamie McManus
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  2x time expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    I wish we would have known about this partner when we initially went through implementation with UKG. We kept asking for restaurant experienced consultants but never got any which caused some of the issues we had. We had to pause go live due to this. I would have preferred working with Axsium over UKG for the implementation from the beginning.

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    UKG Dimensions & UKG Pro Time Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions),UKG Pro Time (formerly UltiPro Time)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,We just used them to consult before we proceed with implementing more modules already purchased.
    Company Size:  0 – 1,000 Employees  /  Industry:  Food Service
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Berwin So, Jamie McManus, Jackie Crowley, Jeff Mason
    Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Ensure you have the time and resources available, also ensure you have a project manager that is willing to push just as hard on the timeline as the consulting team to meet the expectations.

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    UKG Dimensions HR Core) Recruiting, Benefits, & Payroll Implementation

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  10 – 20k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  3 out of 5
    Implementation Process  4 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    I was able to maximize my implementation experience by being very involved with the project, and asking HOW to complete the setup, not just asking the partner to do it for me.

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    UKG Dimensions Talent Management, Recruiting, Benefits, & Payroll Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  0 – 1,000 Employees  /  Industry:  Food Service
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Jackie Crowley
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  2x time expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Be prepared. Do.your homework and be open to the recommendations.

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    UKG Dimensions Implementations

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  WFM
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Matt Parisi
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    There were certain items that did not get enough attention as they should have. There seemed to be a disconnect between integrations with everything else as we were left guessing of what was being worked on and how it is being set up.

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    UKG Dimensions Project

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Payroll
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  3 out of 5
    Quality of Consultants 3 out of 5
    Flexibility / Adaptability 3 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.75x the time we expected
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The leave of absence module is not “like for like”, more challenges and not as user-friendly.

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    UKG Dimensions Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  is this question ever?
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Integrations Lead

    Consultant Recognized:  Ryan Zolikoff
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Excellent working with Axsium, as always.

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    UKG Dimensions Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  HCM (HR Core),Payroll
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Matt Parisi
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

    Systems Expertise  4 out of 5
    Implementation Process  5 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Continue to ask about industry ‘best practices’ and research multiple options. We met some challenges sending all our labor standards from Opus to UKG, seemed like Axsium hadn’t encountered this issue before, but we eventually got it resolved. As for UKG, we had issues with a custom report. We had to push and escalate that issue longer than expected.

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    UKG Payroll Implementation

    4/ 5

    ERP Area: HR/Human Capital Management
    Software:  UKG (Ultimate Software)
    Products Implemented:  Payroll
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  5 out of 5
    Implementation Process  3 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 3 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Team changed a lot

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The overall organization by Axsium was pretty disjointed throughout. There was not a good mechanism that was used for organizing the project plan. Things got added to a spreadsheet line by line but there was never any way to know when a task was expected to be complete.

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    Workforce Management HR Core, Talent Management, & WFM Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  Infor
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),WFM
    Company Size:  50 – 100k Employees  /  Industry:  Business / Professional Services
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Decision Maker

    Consultant Recognized:  John Wood
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Ensuring we had decision-makers on the right calls allowed us to move at the pace we required while ensuring we maintained the required control.

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    UKG Ready HR Core, Recruiting, & Payroll Implementation

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Ready (Formerly Kronos Workforce Ready)
    Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Payroll
    Company Size:  1 – 5k Employees  /  Industry:  Education
    Regions in Scope:  Asia Pacific & Japan
    Reviewer Role:  Project Leader

    Consultant Recognized:  Paulo Root
    Project(s) in Scope:  Initial deployment (Phase 1),Training

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Have a dedicated resource internally as well as using Axsium.

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    UKG Ready Implementation

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Ready (Formerly Kronos Workforce Ready)
    Company Size:  1 – 5k Employees  /  Industry:  Government / Military
    Regions in Scope:  Asia Pacific & Japan
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Sharon Lowry
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Don’t underestimate the resources you need for implementation. Also need to be aware of all aspects including the technical build, change management and device requirements.

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    UKG Workforce Management (Studia) Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  (Studia) Reflexis
    Products Implemented:  Labour Standards & CI Recommendations
    Company Size:  5 – 10k Employees  /  Industry:  Retail
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Project Leader

    Consultant Recognized:  Neil Maltby
    Project(s) in Scope:  Labour Standards Measurement

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Work with the team and use their experience and recommendations. They’re great a listening and taking on board feedback.

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    UKG HR Core, Talent Management, Recruiting, Benefits, & PPS Implementation

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  UKG (Ultimate Software)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,PPS (Post Production Support)
    Company Size:  1 – 5k Employees  /  Industry:  Other
    Regions in Scope:
    Reviewer Role:  Project Leader

    Consultant Recognized:  Scott Miller
    Project(s) in Scope:  Initial deployment (Phase 1),Training

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Training module not suitable for purpose and not conducted as per our expectations

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    OPUS / Productivity Project

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  OPUS / Productivity
    Products Implemented:  Labor Standards
    Company Size:  100k+ Employees  /  Industry:  Food Service
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Project(s) in Scope:  janitor labor review

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Important to align on input standards upfront in order to expedite the remaining buildout

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    UKG Dimensions Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Integrations
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Jamie McManus/Janine Song
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

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    UKG Pro Time Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software: UKG Pro Time (formerly UltiPro Time)
    Products Implemented:
     Labor Study
    Company Size:  10 – 20k Employees  /  Industry:  Entertainment / Recreation
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Ally Franke
    Project(s) in Scope:  Optimization / Ongoing support services,Labor Study

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    I had a fantastic experience with this labor study. Honestly, this was my first major project that I was lead on and I couldn’t have had a more helpful partner. Axsium went above and beyond even to come to our convention and help educate our GMs on labor studies and standards as well as provide further education to my team on how to build standards.

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    UKG Kronos Project

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  UKG (Ultimate Software)
    Products Implemented:  Kronos configuration for this project
    Company Size:  100k+ Employees  /  Industry:  Other
    Regions in Scope:  Asia Pacific & Japan
    Reviewer Role:  Program Manager

    Consultant Recognized:  Joe Watts
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We could not meet the project deliverables with our internal support team. Axsium came in with a very tight timeline over the holidays and was able to fill the gaps we could not overcome alone.

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  Timekeeping
    Company Size:  5 – 10k Employees  /  Industry:  Agriculture / Forestry / Fishing
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The entire team from Axsium was incredibly knowledgeable and helped us immensely with tackling some of our persistent issues.

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    Oracle HR Core, Recruiting / Onboarding, Payroll, & Financials Project

    5/ 5

    ERP Area: Database Migration
    Software:  Oracle SQL
    Products Implemented:  HCM (HR Core),Recruiting / Onboarding,Payroll,Financials
    Company Size:  20 – 50k Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  North America
    Reviewer Role:  Application Owner

    Consultant Recognized:  Jamie McManus and Benjamin Leung
    Project(s) in Scope:  Historical Database Migration

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  HCM (HR Core),Benefits,Payroll,Time and Attendance, Labor Management
    Company Size:  5 – 10k Employees  /  Industry:  Entertainment / Recreation
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We have a very “dynamic” environment at our company. Axsium does a fantastic job working with us on the implementation and optimization of out Time and Attendance System and Labor Management solutions.

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  WFM/T&A
    Company Size:  100k+ Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Ashley Richard
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We were fortunate to have consultants who had excellent knowledge and expertise with the UKG WFC application.

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    UKG Workforce Management Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  New Data and insights from WFC , Upgrades and integrations from WFC to HR and payroll systems
    Products Implemented:  HCM (HR Core),Payroll
    Company Size:  10 – 20k Employees  /  Industry:  Retail
    Regions in Scope:  Europe, Middle East & Africa
    Reviewer Role:  Decision Maker

    Consultant Recognized:  David Roberts
    Project(s) in Scope:  Integrations and data insights

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Great experience , our partner helped us figure our our problem , create a plan to resolve and then worked with us to deliver .

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  UKG Service Pack Upgrade
    Company Size:  100k+ Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Scrum Master

    Consultant Recognized:  Ashley Richard
    Project(s) in Scope:  Service Pack Upgrade

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.75x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner under-quoted the project and we had multiple change orders

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The release notes from UKG were not accurate and/or clear at times. Ashley Richard with Axsium was an AMAZING partner and obtained the information and clarifications for our team. Axsium partner and their associates are fantastic to work and collaborate! They truly value the relationship and respect following the client’s processes.

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    UKG Dimensions Implementation

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  1 – 5k Employees  /  Industry:  Entertainment / Recreation
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Matt Parisi
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner did not identify issues that came up during implementation and we had some change orders

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    When moving from WFR to WFD, system configurations can not be copied over. You will need to manually “re-build” all configurations. This was not included in the scope of work which required a change order to our budgeted hours.

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  1 – 5k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The entire team was awesome to work with and well versed on what they promised. This is the 4th time working with Axsium and I highly recommend them.

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    UKG Dimensions Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions),UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Employee Case Management
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America,Asia Pacific & Japan
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We have worked with the Axsium Group for several years and have had a great experience. They have great knowledge of the software and our usage/configuration of that software that helps expedite our needs.

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    UKG  Workforce Management Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  Accruals/Time off Policies
    Products Implemented:  Timekeeping/Accruals
    Company Size:  1 – 5k Employees  /  Industry:  Business Services (Hotels, Lodging Places)
    Regions in Scope:  North America
    Reviewer Role:  sometimes decision maker, others project leader

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The issues we have are with the complexity of our own company but also some limitation in the software. Our partners at Axsium have all been extremely knowledgeable and helped up solve on-going problems and helped up set up new policies and continue to help in our ever changing environment.

    If I were to change one thing about Kronos, it is that they have some of the same retrictions with time off plans that are use as it relates to timecards. For example, edits cannot be made to time cards once a pay period is closed. The same holds true for assigning a accrual profile but many of the changes related to assigning an accrual profile are retroactive (ie promotions or changes in status full time to part time)

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central),Axsium OPUS
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment,Employee Case Management
    Company Size:  20 – 50k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Jamie McManus
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Make sure Jamie is on your support team. He is the best.

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    UKG Workforce Central Implementation

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central),WorkJam
    Products Implemented:  Employee Self Service and mobility
    Company Size:  100k+ Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  James Brad Malvern
    Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),enhancements and changes

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 3 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    On an engagement of this size that has multiple efforts, some related, some not, there should be a period of time where Axsium guides us as a partner to better support the consultants needs. This could include a series of discussions with internal experts on process, environment, configurations, and organizational structure. This will help to establish a set of documents and trainings that can be leveraged for all future consultants that are brought into future efforts.

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    UKG Dimensions HR Core, Talent Management, Recruiting, Benefits, & Payroll Implementation

    4/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Dimensions (formerly Kronos Workforce Dimensions)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  5 – 10k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Michael Spataro
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  3 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: 1.5x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Michael provided us with an objective counterpoint to recommendations being made by the UKG Dimensions implementation team. He helped validate our concerns and plan for the longer term. We had a somewhat negative experience with our assigned UKG team because we think they were inexperienced and disorganized. This was not due to Michael (Axsium). Michael helped us survive the implementation. I am rating Michael in this survey, not the UKG team.

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    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  Asia Pacific & Japan
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Nick Brown & Amit Bhatia
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The work undertaken was BAU support, Axsium was able to seamlessly work with the in house support staff to determine and build the necessary work required.

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