Project Type: Workforce Management (Time & Labor Management)
Software: UKG Dimensions
Products Implemented: Work force management
Company Size: 20 – 50k Employees / Industry: Manufacturing
Regions in Scope: North America,Europe, Middle East & Africa,Latin America
Reviewer Role: Project Leader
How likely will you be to purchase more services from your Consulting Partner? Highly likely (we have immediate need)
How likely will you be to purchase more software from your vendor? Likely
Have you realized annual savings? Don’t know (only use this if the customer states they had annual savings realized)
Value Received: Yes. We got the full value expected.
Overall Project / Partner Rating: 9 out of 10
Consultant Recognized: Tom Maloof
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Defining global /regional templates of what you would like to implement for core modules , establishing them in early phases of the project and testing are 2 key items that play a big role in project success.