EY a SuccessFactors Consulting Partner

There’s no doubt that the future of work is changing.

The world continues to change with developments in globalization, demographics, technology and regulation. These disruptive forces require organizations to change rapidly – and they need their people to be agile and adaptable to that change. At the same time it’s getting harder to source, manage, motivate and retain talent while controlling costs.

By focusing on the key operating model and operating environment and issues facing today’s organizations, EY offers services designed to lead companies through complex organization transactions, transformations and, global workforce and mobile talent challenges.

Successfactors

At EY, we take a comprehensive, business-first view to address strategy, processes, technology and operational impacts in tandem. Our growth, plus quality, plus innovation strategy offers predictable delivery to our clients. The results speak for themselves: high customer satisfaction and retention, zero escalations, and a growth rate with respect to SAP that far exceeds the industry averages. Our diverse teams, combined with our broad experience in technology and industry issues, inspire us to ask better questions. As a Global SAP Services Partner, we innovate with SAP to co-create more innovative answers. Together, we can guide you on a journey to becoming an organization that is able to address the ever-increasing demands to innovate and transform, while at the same time allowing you to run your business every day. The better the question. The better the answer. The better the world works.

SAP Awards / Designation:Silver Partner, Customer Choice Partner of the Year – Large Enterprises, 2018
# of Certified Successfactors Consultants:~33 certifications
Countries Covered:NOAM, Western Europe, Rest of Europe, Middle East / Africa, LATAM, APJ
Glassdoor Rating:3.7
Industry Verticals Served:Energy & Natural Resources, Financial & Professional Services (Banking/Insurance), Consumer Industries (Agribusiness / Consumer Products / Fashion/ Life Sciences / Retail), Discrete Industries (Aerospace / High Tech / Automotive), Healthcare, Hospitality, Life Sciences, Manufacturing, Media, Services Industries (Airlines / Communications / Engineering / Sports / Sports / Entertainment / Travel), Technology
Glassdoor Headquarters:London, England (UK)
Glassdoor Founded: 1989
Glassdoor Ownership Type: Company - Private
Glassdoor Revenue: $10+ billion (USD) per year

Raven Certified

2898 Reviews

SAP SuccessFactors HR Core Implementation

September 20, 2019 2:32 pm

2^{/ 5}

Software: SAP SuccessFactors
Modules Implemented:  HCM (HR Core)
Company Size: 1 – 5k Employees /  Industry:  Manufacturing
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Reviewer Role: Project Leader
Project(s) in Scope: Phase 1: Initial Implementation / Go-Live

Did you get the business value that you thought you would achieve from this project? No

Systems Expertise 3 (out of 5)
Implementation Process 1 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 1 (out of 5)
Flexibility / Adaptability 1 (out of 5)

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 2x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software?
Partner provided project manager was ill equipped for PM role and nature of project.

Raven Certified

2898 Reviews

SAP SuccessFactors Talent Management Implementation

April 7, 2019 11:53 pm

4^{/ 5}

HR Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 20 – 50k Employees /  Industry:  Manufacturing
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity:  4
Reviewer Role: Project Leader

Project(s) in Scope: Initial deployment (Phase 1)

Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 3 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 2 out of 5

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Scoping is important and also process harmonization before implementation start is essential

Raven Certified

2898 Reviews

SAP SuccessFactors HR Core, Talent Management & Recruiting & Payroll Implementation

October 8, 2018 3:06 pm

4^{/ 5}

HR Software: SAP SuccessFactors

Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Payroll
Company Size: 1 – 5k Employees /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America
Level of Complexity:  4
Reviewer Role: End user

Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise 3 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure project team is determined before hand and the process for approval of key decisions is defined

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