ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  500 – 999 Employees  /  Industry:  Not for Profit
Regions in Scope:  Continental Europe
Reviewer Role:  Decision Maker

Consultant Recognized:  Vergara, Subirana

Systems Expertise  4 (out of 5)
Implementation Process  3 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 3 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
It requires a lot of dedication from the company’s team, to be able to take advantage of all the advantages.
It is essential that business processes have the appropriate level of maturity.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  1000 – 4999 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe,North America,Latin America
Reviewer Role:  Project Team Member

Consultant Recognized:  Ion Otaegui

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The project was done properly in terms of budget and schedule

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP,Unit4 FP&A
Company Size:  500 – 999 Employees  /  Industry:  Higher Education
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Andres Mauricio Pacheco

Systems Expertise  4 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The consultants of the partner are very good and the project manager very skillful.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  250 – 499 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Decision Maker

Systems Expertise  5 (out of 5)
Implementation Process  3 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: 1.75x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Close cooperation. Active attention to the client’s needs.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Andrés Pacheco and Juan Carlos Hoyos

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  I’m not sure / We are currently in process
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great working with this partner. We tries this implementation directly with Unit4 and it was a disaster.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  250 – 499 Employees  /  Industry:  Not for Profit
Regions in Scope:  Latin America
Reviewer Role:  Project Leader

Consultant Recognized:  Everyone at GCON4

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
GCON4 consultants have been very professional with us. They have demonstrated to be very careful with all details during the project (updates, patient with our coworkers, schedule, etc)

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Decision Maker

Consultant Recognized:  Ion Otaegi + Juan Carlos Hoyos

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Cost vs. Expectations: 3x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We were working with UNIT4 teams and the results, response and service was horrible. The we change to GCON4 and the project start to go live and we get really good results, response and service.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The implementation process is being perfect. Both in terms of deadlines and in technical knowledge of the consultant. Everything is adjusting to our expectations.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Team Member

Consultant Recognized:  Andrés Pacheco

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Great partner as the Unit4 implementation team was very bad. Very disappointed with Unit4’s team.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 ERP,Unit4 Financials
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Control

Consultant Recognized:  Andres

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Cost vs. Expectations: 4x+ cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change