Improvizations (aka Improvisations or just Improv) provides proven Workforce Management software implementation, upgrades, change, process, automation, and project management experience for companies ready for change. 

Improvisations, Inc. offers a range of partner products and services to meet the needs of our clients. These include:

Services:

We have worked with dozens of systems and currently specialize in UKG, ADP, and Boomi software.

– Support Agreements

– Training, process templates, and accelerators

– Implementations and Upgrades

– Assessments and optimizations

– Process Improvement, Optimization, and Automation

– WFM and, soon, HCM, module configuration, and optimization

Products:

We have several partners and will continue to expand our reach, so we continually increase our recurring product licensing revenue.

– Zaddons: Our innovative tools for Shift, Job, and Schedule Bidding, allowing organizations to streamline their workforce management processes.

– Shiftboard: Our advanced manufacturing scheduling tools, designed to optimize and automate scheduling operations for businesses in the manufacturing industry.

– Process.st and Processplan: These powerful platforms enable businesses to document, optimize, and automate their business processes, enhancing efficiency and productivity.

  • Industry Verticals Served:Energy & Natural Resources, Consumer Industries (Agribusiness / Consumer Products / Fashion/ Life Sciences / Retail), Discrete Industries (Aerospace / High Tech / Automotive), Government, Healthcare, Higher Education, Hospitality, Manufacturing, Media, Non-profit, Services Industries (Airlines / Communications / Engineering / Sports / Sports / Entertainment / Travel), Public Services, Technology
  • Countries Covered:NOAM, Western Europe, LATAM, APJ
  • Glassdoor Rating:5.0
  • Number of HCM Certified Consultants (combined):2
  • What sets us apart from other System Implementers?:decades of experience across the team. no junior developers
  • Partners:UKG, IN-RGY, Zaddons, Alithya CA, ADP, Boomi, Nephele, Process.st, Processplan
  • Marquee Customers:Nestle, Dept. Homeland Security, UC Berkeley, University of Texas Medical Center, PetSmart, Land O' Lakes, Tree Top, XPO Logistics, Treetop, J.R. Simplot, Children's National Medical Center, Health Management Associates, Seaman's Corporation, Oil States International, Coats, California Academy of Sciences, Cummins, Dr. Pepper Snapple Group, Northrop Grumman, BAE Systems
  • # of Certified UKG Consultants:12 UKG Consultants
  • # of UKG Projects Completed:800+ UKG Projects Completed
  • UKG Partner Since (Year):2011
  • Glassdoor Headquarters:Bend, OR
  • Glassdoor Employee Size:1 to 50 Employees
  • Glassdoor Founded:1988
  • Glassdoor Ownership Type:S Corp

    5 Reviews for Improvizations

    Raven Certified

    2898 Reviews

    SalesForce Project

    5/ 5

    ERP Area: CRM
    Software:  Salesforce.com,Process Street
    Products Implemented:  Recruiting / Onboarding,Process AutomationService
    Company Size:  0 – 1,000 Employees  /  Industry:  Finance / Banking / Insurance
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Kai DeSilva
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Technology is always growing and adapting. Having a dedicated team who has the knowledge we might not necessarily have the time to learn, delegation is key and we chose the right partner.

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    Raven Certified

    2898 Reviews

    UKG Talent Management, Recruiting, Benefits, Payroll, & Financials Project

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  UKG (Ultimate Software)
    Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials
    Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Kevin Wallenhorst
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Don’t underestimate the amount of time required to prepare user guides.

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    Raven Certified

    2898 Reviews

    UKG Workforce Central Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Workforce Central (formerly Kronos Workforce Central)
    Products Implemented:  Other – Write In
    Company Size:  0 – 1,000 Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
    Reviewer Role:  Decision Maker

    Consultant Recognized:  David Lee
    Project(s) in Scope:  Migration due to acquisition

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: 1.5x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The main lesson learned is to ensure you have strong functional users of the systems before you hire your partner. We lost too many subject matter experts due to the acquisition which caused this project to take longer and be more expensive. Improvisations did a great job. We were not able to provide them with the information they needed in a timely manner.e

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    2898 Reviews

    UKG Ready Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  UKG Ready (Formerly Kronos Workforce Ready)
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
    Company Size:  1 – 5k Employees  /  Industry:  Food Service
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Brian deSilva
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Improv has vast expertise in the inner workings of Kronos. We needed immediate support.

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    2898 Reviews

    ADP e TIME Project

    5/ 5

    ERP Area: Workforce Management (Time & Labor Management)
    Software:  ADP eTIME
    Products Implemented:  HCM (HR Core),Payroll
    Company Size:  5 – 10k Employees  /  Industry:  Agriculture / Forestry / Fishing
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Bryan DeSilva
    Project(s) in Scope:  Optimization / Ongoing support services,Version upgrade

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We had such a wonderful engagement with Improvizations. The team was fantastic and we were impressed with their knowledge and skillset on Day 1. They partnered with us the entire duration of the project including staying engaged through hypercare. We have since continued to engage them on various projects as needed. The only “lessons learned” would be that I had wish we had engaged with them sooner on other projects.

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