ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials,Unit4 FP&A
Company Size:  1000 – 4999 Employees  /  Industry:  Other
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Edgar Avagyan

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The Unit4 side actually slowed the process down for our implementation team. We waited weeks and weeks to get a simple resolution to issues that had to be resolved from Unit4

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  1000 – 4999 Employees  /  Industry:  Higher Education
Regions in Scope:  Nordics,Continental Europe,North America,United Kingdom Ireland,Latin America
Reviewer Role:  Decision Maker

Consultant Recognized:  Franz Schrattenecker

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  0 – 249 Employees  /  Industry:  Other
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.75x the time we expected
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  0 – 249 Employees  /  Industry:  Other
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  F. Schauhuber

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
High system-technical and financial expertise of the team, user-friendly system-design implemented, rapid project progress

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  250 – 499 Employees  /  Industry:  Public Services
Regions in Scope:  Continental Europe
Reviewer Role:  Project Leader

Consultant Recognized:  Jacob Rabel

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Very flexible.
Can always be extended.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  0 – 249 Employees  /  Industry:  Other
Regions in Scope:  Continental Europe
Reviewer Role:  Project Team Member

Consultant Recognized:  Jakob Rabel

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our consultant Jakob Rabel is extremely competent and also a very friendly and pleasant business partner. We appreciate him very much.

So far, the entire implementation process has been carried out by Smart PM. This worked very well. In the future we will edit smaller content independently.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  1000 – 4999 Employees  /  Industry:  Other
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Decision Maker

Consultant Recognized:  Jakob Rabel

Systems Expertise  5 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  4 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jakob was an excellent team leader. He was very organised, efficient and had a great knowledge of the system. He and Christian were very helpful in coming up with different ideas and strategies to sort out some of the more unique problems that we came across during implementation.

RP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  0 – 249 Employees  /  Industry:  Other
Regions in Scope:  Continental Europe
Reviewer Role:  Project Team Member

Consultant Recognized:  Jakob Rabel

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Spontaneously reacting to requests, solving issues right away. Workshop was well prepared!

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  Continental Europe
Reviewer Role:  Decision Maker

Consultant Recognized:  Edgar Avagyan

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Implementation went well. Rich clients performance is sometimes poor.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 FP&A
Company Size:  5000+ Employees  /  Industry:  Other
Regions in Scope:  Nordics,Continental Europe,North America,United Kingdom Ireland,Latin America,Middle East / Africa,Asia / Pacific (APAC)
Reviewer Role:  Project Leader

Consultant Recognized: 

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Unit4 scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The team was very competent.