At iXerv Americas – a TSP company – we are dedicated to SAP SuccessFactors Human Experience Management (HXM) Suite as a foundation for your business in the experience economy. As a certified SAP Gold partner, we believe that a strong core HRIS is a critical part of every successful HR transformation and ERP landscape. That’s why we focus on delivering SAP SuccessFactors excellency, especially with complex modules such Employee Central and Employee Central Payroll, and integrating them with SAP S/4HANA and Qualtrics. Our team of HXM experts work hard to ensure the proper implementation, integration, optimization and support of SAP SuccessFactors in order to build a solid cloud HXM and ERP foundation for your company. TSP has offices in United States, Mexico, Brazil, Chile, Colombia, Puerto Rico, Belgium, India, and China.

Whether you need guidance with planning and design, technical expertise for integration and implementation, or post-go live support, maintenance and optimization, iXerv offers a unique, flexible set of solutions, methodologies and deliverables that meet your cloud HXM needs.

iXerv applies Best Practice knowledge, proven expertise, and deep domain knowledge in HR, projects and services to collaboratively plan and execute strategic, process-orientated, business transformation implementation projects and will integrate your SuccessFactors modules with your existing SAP HCM, SAP S/4HANA, or 3rd Party Products and Services.

By following Best Practices, we ensure the best possible outcomes for the analysis, design, deployment and supporting of data migration between SuccessFactors and industry-specific solutions and ERP systems.

iXerv is committed to resolve questions and issues, as well as continuously provide you with information around new functionalities, training and change management.

We are also well-versed in payroll and is ideally suited to implement Employee Central Payroll for multiple countries. We have hands-on experience integrating a variety of payroll systems into Employee Central for a seamless payroll process, including, but not limited to, SAP ERP Payroll, Ceridian, ADP GlobalView, and ADP Workforce Now.

iXerv’s CloudPlan, CloudConversion, and CloudCheck services allow you to strategically plan for your implementation projects, understand the migration from SAP ERP HCM to Employee Central, and assess and optimize your existing SAP SuccessFactors implementation.

  • Industry Verticals Served:Energy & Natural Resources, Financial & Professional Services (Banking/Insurance), Consumer Industries (Agribusiness / Consumer Products / Fashion/ Life Sciences / Retail), Discrete Industries (Aerospace / High Tech / Automotive), Healthcare, Higher Education, Hospitality, Life Sciences, Manufacturing, Media, Services Industries (Airlines / Communications / Engineering / Sports / Sports / Entertainment / Travel), Public Services, Technology

    15 Reviews for TSP – The Silicon Partners

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    SAP SuccessFactors HR Core, Talent Management, & Recruiting Project

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
    Company Size:  1 – 5k Employees  /  Industry:  Retail
    Regions in Scope:  North America
    Reviewer Role:  Project Team Member

    Consultant Recognized: 
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  3x time expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Everything has gone great, we are now starting to optimize our HRIS system with the help of TSP.

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    2943 Reviews

    SAP SuccessFactors Recruiting Implementation

    4/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  Recruiting / Onboarding
    Company Size:  1 – 5k Employees  /  Industry:  Manufacturing
    Regions in Scope:  North America,Latin America,South Asia
    Reviewer Role:  project Manager

    Consultant Recognized: Lucas
    Project(s) in Scope:  Initial deployment (Phase 1),new module

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner did not identify issues that came up during implementation and we had some change orders

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

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    2943 Reviews

    SAP SuccessFactors Optimization / Ongoing support services, & Training Project

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
    Company Size:  20 – 50k Employees  /  Industry:  Manufacturing
    Regions in Scope:  North America
    Reviewer Role:  Decision Maker

    Project(s) in Scope:  Optimization / Ongoing support services,Training

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Always understand your requirements prior to engagements and understand the software capabilities which will meet those requirements

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    2943 Reviews

    SAP SuccessFactors HR Core, Talent Management, Recruiting, Benefits, Payroll, & Financials Project

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials
    Company Size:  0 – 1,000 Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  joel brito
    Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We made a good team with TSP. The internal and external people worked fine because they had a good understanding of the project scope along with the leadership to complete it on time

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    2943 Reviews

    SAP SuccessFactors HR Core, Talent Management, Recruiting / Onboarding Project

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
    Company Size:  50 – 100k Employees  /  Industry:  Construction / Home Improvement
    Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Luke Marson
    Project(s) in Scope:  Optimization / Ongoing support services,Training

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Less than we budgeted!

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Very responsive, brilliant and flexible consultants. I recommend to company to all company who are looking for supporting partners.

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    2943 Reviews

     SAP SuccessFactors, HR Core, Recruiting & Onboarding Implementation

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Recruiting / Onboarding
    Company Size:  20 – 50k Employees  /  Industry:  Manufacturing
    Regions in Scope:  North America,Latin America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Sol Barrera
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: 1.5x cost budgeted

    SCOPING ACCURACY:
    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    The partner maintained a good relationship and flexed the resources as needed to bring the right consultants when needed. A deeper dive in the initial scope determination could have minimized some CRs.

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    2943 Reviews

    SAP SuccessFactors, HR Core, Talent Management, Recruiting & Onboarding Implementation

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding
    Company Size:  5 – 10k Employees  /  Industry:  Telecommunications
    Regions in Scope:  Latin America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Sol Barrera
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

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    2943 Reviews

    SAP SuccessFactors Recruiting & Payroll Implementation

    5/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  Recruiting / Onboarding,Payroll
    Company Size:  0 – 1,000 Employees  /  Industry:  Manufacturing
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Luke Marson
    Project(s) in Scope:  Updating our Performance Management function.

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    No change

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We had a very seamless process with iXerv, they asked the right questions, understood what we needed and were definitely experts in the software. It was a very seamless project.

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    2943 Reviews

    SAP SuccessFactors HR Core & Recruiting Implementation

    3/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Recruiting / Onboarding
    Company Size:  1 – 5k Employees  /  Industry:  Manufacturing
    Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America
    Reviewer Role:  Decision Maker

    Consultant Recognized: 
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  4 out of 5
    Implementation Process  2 out of 5
    Responsiveness  3 out of 5
    Quality of Consultants 3 out of 5
    Flexibility / Adaptability 3 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work precisely

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Be clear at every stage of the project exactly what your requirements are and check if they are being met/understood from your partner.

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    2943 Reviews

    SAP SuccessFactors HR Core, Payroll & Time Implementation

    4/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Payroll,Time / Attendance
    Company Size:  1 – 5k Employees  /  Industry:  Aerospace / Aviation / Automotive
    Regions in Scope:  North America
    Reviewer Role:  Project Leader

    Consultant Recognized:  Lisa Atkins
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  4 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  1.5x the time we expected
    Cost vs. Expectations: 1.5x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    – 3rd party Integration work presented the most challenges and demand for coordination/management.
    – We implemented three modules (EC, ECP, WFS) which increased the go-live and data structure complexity amongst the three systems.

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    2943 Reviews

    SAP SuccessFactors HR Core Implementation

    4/ 5

    ERP Area: HR/Human Capital Management
    Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core)
    Company Size:  5 – 10k Employees  /
    Industry:  Manufacturing
    Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Luke Marson
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  4 out of 5
    Implementation Process  3 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 4 out of 5
    Flexibility / Adaptability 4 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner did not identify issues that came up during implementation and we had some change orders

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Underestimated the need for data cleanup and support after Go-live.

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    2943 Reviews

    SAP SuccessFactors HR Core, Talent Management, Recruiting & Payroll Implementation

    5/ 5

    HR Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
    Company Size:  1 – 5k Employees  /  Industry:  Healthcare / Medical
    Regions in Scope:  North America
    Level of Complexity:  7
    Reviewer Role:  Project Leader

    Consultant Recognized:  Matt Eves
    Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  4 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    We had several changes that came up after we started testing in the system, our business team wanted multiple changes. Some of these required change requests, but the consulting partner had a good practice of working on the original scoped work and then delivering the changes afterwards. Our lesson learned is to get the system into the hands of the users quicker and expect changes after they actually see the system, it was difficult for the business to understand the impacts of the decisions they were making as we were completing the requirement workbooks.

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    2943 Reviews

    SAP SuccessFactors HR Core, Talent Management, Recruiting, Payroll & Other Implementation

    5/ 5

    HR Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Other
    Company Size:  50 – 100k Employees  /  Industry:  Manufacturing
    Regions in Scope:  North America
    Level of Complexity:  10
    Reviewer Role:  Project Leader

    Consultant Recognized:  Luke Marson
    Project(s) in Scope:  Optimization / Ongoing support services

    Systems Expertise  5 out of 5
    Implementation Process  5 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: 1.25x cost budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Establish support model/vendor up front to ensure deep knowledge of systems and integration, and make sure you have a release strategy and testing resources identified. Continue to maintain all configuration documents post-implementation, as changes occur.

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    2943 Reviews

    SAP SuccessFactors HR Core & Financials Implementation

    5/ 5

    HR Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Financials
    Company Size:  1 – 5k Employees  /  Industry:  Manufacturing
    Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,North America
    Level of Complexity:  7
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Luke Marson
    Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

    Systems Expertise  5 out of 5
    Implementation Process  4 out of 5
    Responsiveness  5 out of 5
    Quality of Consultants 5 out of 5
    Flexibility / Adaptability 5 out of 5

    SPEED & COST
    Speed vs. Expectations:  Right on schedule!
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    Pay close attention to documenting your current and future processes.
    Make sure requirement satisfies your current and future need.

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    2943 Reviews

    SAP SuccessFactors HR Core, Recruiting & Payroll Implementation

    4/ 5

    HR Software:  SAP SuccessFactors
    Products Implemented:  HCM (HR Core),Recruiting / Onboarding, Payroll
    Company Size:  20 – 50k Employees  /  Industry:  Transportation / Distribution
    Regions in Scope:  Europe, Middle East & Africa,North America
    Level of Difficulty:  8
    Reviewer Role:  Decision Maker

    Consultant Recognized:  Paul Bosker
    Project(s) in Scope:  Initial deployment (Phase 1)

    Systems Expertise  4 / 5
    Implementation Process  4 / 5
    Responsiveness  5 / 5
    Quality of Consultants 4 / 5
    Flexibility / Adaptability 4 / 5

    SPEED & COST
    Speed vs. Expectations:  1.25x the time we expected
    Cost vs. Expectations: Exactly what we budgeted

    SCOPING ACCURACY:
    How well did your implementation partner scope the work and understand your needs during the pre-sales process?
    Partner scoped and quoted the work well, but our needs changed during implementation

    Was the implementation team who actually performed the work the same team that was proposed?
    Slight change in team

    What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
    A big bang implementation with 10+ countries was not the best approach in retrospect, we ended up moving to an incremental implementation approach close to original Go Live date.

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