ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  500 – 999 Employees  /  Industry:  Professional Services
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Systems Expertise  4 (out of 5)
Implementation Process  3 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ensure there is enough resource from the finance teams involved especially at the start of the implementation. Attempt to keep scope creak to a minimum, a lack of understanding on key requirements will increase implementation due to additional requirements coming in on top of the agreed timeline. Attrition within finance departments can cause significant delays which means project recaps and a possible change in direction by the new key stakeholders.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  0 – 249 Employees  /  Industry:  Other
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized:  Dan Barton

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Level8 have been an absolute pleasure to work with. Knowledgeable, collaborative, flexible and providing guidance and advice along the way. No ask or tweaking of scope needed along the way was too much trouble. Regular communication and support, and the team themselves are friendly and approachable!

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  250 – 499 Employees  /  Industry:  Other
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized:  Dan Barton & Angela Head

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We originally engaged with Level8 back in late 2017 when we required assistance interfacing our Coupa P2P system with our finance system CODA Financials. From our initial meeting we found their consultant extremely knowledgeable and helpful. The work consisted of 3 interfaces which were delivered as per our spec, on time and within budget.

More recently we contacted Level8 with the view of transferring our managed services agreement over to them. Their response again was very professional and they were happy to tailor their support to our specific requirements. After signing our agreement the consultant immediately put a plan in place which ensured a smooth and seamless transition. Since going live they have made several recommendation in the view of enhancing our system performance.

Over the 3 year period we have built a strong and trusted relationship with the Level8 team and would not hesitate to recommend them in the future.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  250 – 499 Employees  /  Industry:  Professional Services
Regions in Scope:  Nordics,Continental Europe,United Kingdom Ireland,Asia
Reviewer Role:  Project Leader

Consultant Recognized:  Holly Williams

Systems Expertise  4 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We use Unit4 for BAU support rather than a project but Holly is great. She is regarded highly in the team and she has helped improve processes which were prone to error. She has also implemented the use of Coda XL reporting which never seemed possible previously. This has improved our reporting massively. She is also helping other teams with implementation of other processes.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  SMS Implementation
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized:  Dan Barton

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Unit4 scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Level8 Solutions implemented their in-house built ‘Statement Matching Software’ for bank statement load and matching in UNIT4 Financials. Fully integrated with UNIT4, SMS was able to read the electronic bank statements, load to UNIT4 and run the UNIT4 matching service.
This was truly a game changer and saved us quite a bit of manual processing.
Experience with Level8 has been fantastic from initial project engagement to requirements analysis, systems configuration & implementation as well as post go-live support.
The project was completed on time and on budget with a very responsive post implementation support. Highly recommend.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized: Nick Maiden

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?

Level8 Solutions assisted in helping improve (and correct) our use of UNIT4 Financials and related processes.
We had a number of issues with the way the application was configured mainly due to lack of knowledge and understanding of the ‘how’, ‘why’ and ‘what’ to configure. Level8 went through the painful process of explaining the building blocks of the application, reviewing the current setup, suggesting areas of improvement and the subsequently implementing the relevant recommendations.
All of this was done in a considerate and transparent manner with all tasks completed on time and on budget. Level8 have a very strong expertise in UNIT4 Financials and a very strong attention to detail ensuring nothing was missed during the implementation of the recommendations. We certainly gained a lot from the exercise.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  0 – 249 Employees  /  Industry:  Professional Services
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Project Leader

Consultant Recognized:  Nick Maiden

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Level8 Solutions assisted in the UNIT4 V14 upgrade, completed on time and on budget. The upgrade team was proactive, transparent in their communication and clearly knowledgeable of the product and the underlying technology. All issues picked up and resolved quickly within the scope of the project.

We have agreed to continue to use Level8 Solutions for all future upgrades due to the high level of confidence we have in their expertise and ability to deliver.

ERP Area:  ERP, Financials
Software:  Unit4
Products Implemented:  Unit4 Financials
Company Size:  250 – 499 Employees  /  Industry:  Other
Regions in Scope:  United Kingdom Ireland
Reviewer Role:  Decision Maker

Consultant Recognized:  Angela Head – fantastic support from Level8

Systems Expertise  5 (out of 5)
Implementation Process  5 (out of 5)
Responsiveness  5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)

SPEED & COST
Speed vs. Expectations:  3x time expected
Cost vs. Expectations: 1.5x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Our infrastructure configuration differs from the standard Unit4 recommendation. This took up considerable time over the course of the upgrade to V14 along with additional expenses.