OSI Digital

OSI Digital, Inc., (formerly OSI Consulting, Inc.) provides purpose-built business and technology solutions that optimize performance to enable data-driven outcomes for our customers. OSI accelerates digital transformation by offering integrated solutions that capture, secure, integrate, analyze and optimize data. Our services include the design, development, and implementation of new solutions as well as the ongoing management, enhancement and support of our customers’ existing business systems.

OSI Digital was founded in 1993, in California and has since expanded to a team of over 1,400 employees worldwide. We have offices in the US, Canada, India, Philippines, Dubai and Australia. Our main offshore delivery center of excellence is located at our state-of-the-art campus in Hyderabad, India, with additional locations in Chennai, Delhi and Bangalore. For over 25 years, we have supported a diverse portfolio of customers across various industries, including: Software & Business Services, Financial Services, Life Sciences & Healthcare, Manufacturing, Energy, Retail and Agriculture.

Our client base ranges from start-ups to Fortune 500 corporations, including: Exelon, GE, Hyundai, Toyota, Gilead, Allergan, Yamaha, Gap and Skechers. OSI Digital has developed strong partner alliances with the world’s leading technology providers such as Tableau, Salesforce, Oracle, Microsoft, GE, Amazon Web Services, Dell Boomi and Red Hat.

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2531 Reviews

Oracle HCM HR Core Implementation

March 13, 2020 9:56 pm

4^{/ 5}

Software: Oracle HCM
Modules Implemented:  HCM (HR Core)
Company Size: 10 – 20k Employees /  Industry:  Business / Professional Services
Regions in Scope:  Asia Pacific & Japan,North America
Reviewer Role: Decision Maker
Project(s) in Scope: Phase 2: Add-On Project (e.g. new module and/or something not originally in the SOW)

Did you get the business value that you thought you would achieve from this project? Yes

Were there any integrations that were particularly important or problematic?
We had existing issues with an integration from HCM to some internal systems.

Systems Expertise 3 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 3 (out of 5)
Flexibility / Adaptability 4 (out of 5)

SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software?
Working with offshore partners is difficult due to time zone and communication issues. Having someone local with better communication skills would have helped a lot.

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