ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Financials
Company Size:  100k+ Employees  /  Industry:  Transportation / Distribution
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Chele Herlein
Project(s) in Scope:  Optimization / Ongoing support services,Training

Systems Expertise  Rating: 5 out of 5
Implementation Process  Rating: 5 out of 5
Responsiveness  Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Chele Herlein was the best!!!! Her knowledge of the software system and her experience helped my HR department learn so much about the system that we would have never discovered on our own. I was especially impressed with Chele’s tax knowledge. She was a great help for us.

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  Payroll
Company Size:  0 – 1,000 Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Thomasina Wrenn
Project(s) in Scope:  Training

Systems Expertise  Rating: 5 out of 5
Implementation Process  Rating: 5 out of 5
Responsiveness  Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Getting access set up took a little longer than expected, but that is because of UKG and my access was not accurate at first.

ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll, Employee Surveys / Sentiment,Employee Case Management
Company Size:  1 – 5k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Alyson Elrod
Project(s) in Scope:  Contract Renewal/New Product Review

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Alyson was extremely helpful and provided valuable insight.

ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size:  0 – 1,000 Employees  /  Industry:  Non-Profit
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Rebecca Shifflett
Project(s) in Scope:  Initial deployment (Phase 1),Training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Having Rebecca supporting our team with the Dayforce Phase 1 implementation was paramount to its success. Her knowledge of Dayforce, its lingo and how to approach different modules gave us the boost we needed, especially as she was the only additional resource we had. As Executive Sponsor of the project, I particularly relied on her and she always met or exceeded my expectations and needs.

ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Payroll
Company Size:  20 – 50k Employees  /  Industry:  Retail
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Brian Mills
Project(s) in Scope:  Optimization / Ongoing support services,Regular Payroll processing

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overall good and timely communication and response time from our vendor was very helpful for the success.

ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented:  HCM (HR Core),Payroll
Company Size:  1 – 5k Employees  /  Industry:  Non-Profit
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Thomasina Wrenn
Project(s) in Scope:  Payroll Support

Systems Expertise  4 out of 5
Implementation Process  5 out of 5
Responsiveness  4 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 2x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
With software (UKG), training and project management were subpar resulting in need for an implementation partner to ensure success.

ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll, AMS (Application Management Services)
Company Size:  0 – 1,000 Employees  /  Industry:  Entertainment / Recreation
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Lan Blazquez
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Schedule lots of virtual working sessions with partner

ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll, AMS (Application Management Services)
Company Size:  0 – 1,000 Employees  /  Industry:  Entertainment / Recreation
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Loritz Thompson
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Schedule working sessions together with consultants (virtual or in person).

ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Ready
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,AMS (Application Management Services)
Company Size:  0 – 1,000 Employees  /  Industry:  Entertainment / Recreation
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Gabrielle Mayse
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Schedule lots of working sessions with partner (either virtual or in person)

ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size:  0 – 1,000 Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Maragaret
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Less than we budgeted!

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team